MS CRM Installation Problems

We finally have all our data migrated from Maximizer 7 into MS CRM 3.0. I was using Outlook 2007, which doesn’t yet interface with CRM, but now that we can use data I’ve gone back to Outlook 2003. This sounds all fine and dandy, but I just spend the last 3 hours getting Outlook and then CRM working.
Outlook would crash on every attempt to open it. I would breifly see a CRM menu at the top before the crash, even though it was no longer installed as an Add-In or showing up in Add/Remove programs. I’m now in a new XP profile and Outlook is working properly.

Then the fun with CRM started: It wouldn’t detect the version of Outlook I’m running, even though I completely removed all Office versions, restarted and installed Office 2003. One fix used to be adding the crm server to the local intranet zone in Internet Explorer’s options, but that had no effect. Another person suggested reinstalling the lastest Windows Installer. After some scouring and repairing, I found a fix that should work for any minor error with CRM installs: a registry hack to make it proceed despite errors.

Under HKCU\Software\Microsoft  create a registry entry for MSCRMClient
Under MSCRMClient create a new reg_dword key called “IgnoreChecks”
Make the value 1

Re-run the installation. You will get the same error, however the Next button will be available and the install should complete without errors.

[Source: Google Groups]

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One Response to “MS CRM Installation Problems”

  1. Unknown Says:
    December 11th, 2006 at 2:32 am

    I have problems with installing MSCRM 3.0. I did as you taught, but it wasn’t installed yet. Which SqlServer I should mark? There are 5 Servers in my Computer. One of them Sql2005 and others all are Sql2000. Please help me. Thanks.

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